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Call (320) 200-2314Free to call. We connect you with a restoration company serving the St. Cloud area.
Basements flood here for a handful of reasons: snowmelt when the ground is still frozen, a sump pump that can't keep up during a spring storm, a sewer line backing up, or a failed water heater. The cause matters, because clean water from a supply line is handled very differently than groundwater or sewage, and it changes what insurance will pay for.
In this order.
Don't walk into standing water if outlets, cords or appliances are in it. Shut power to the basement at the breaker only if you can reach it dry.
If the water is coming from a pipe or appliance, close the main water shutoff.
If it smells like sewage, keep kids and pets upstairs. That's contaminated water.
Photograph everything, move what you can to higher ground, and call.
Tell us what happened and where you are.
We put you through to an independent restoration company that serves your town.
They come out, give you an estimate, and start getting the water out.
It depends on how much water, what kind, and how long it sat. Our cost guide has typical ranges, and our insurance guide covers what policies usually pay for.
Mold can start growing on wet drywall, carpet pad and wood within 24 to 48 hours. Getting the water extracted and dehumidifiers running the same day makes the biggest difference.
For a small, clean spill on concrete, maybe. Once water reaches drywall, carpet pad or the bottom plates of walls, it wicks up and hides. Restoration crews use moisture meters to find it and commercial dehumidifiers to dry it.
No. We're a free referral service. When you call, we connect you with an independent local restoration company that serves your area. That company gives you the estimate and does the work.
No. Calling and getting connected is free. The restoration company will give you an estimate before any work starts.
Answered 24/7 for St. Cloud and nearby towns.