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What to do, in order, to keep the damage and the bill as small as possible.
Call (320) 200-2314Free to call. We connect you with a restoration company serving the St. Cloud area.
Find your main water shutoff and close it. In most Central Minnesota homes it's in the basement where the water line comes through the foundation, near the meter. Turn the handle clockwise until it stops, or turn a lever a quarter turn so it sits crosswise to the pipe. If you can't find it or it won't budge, your city water department can shut it off at the curb.
Before you move or throw anything out, take photos and video of the water, the broken pipe if you can see it, and every damaged room and item. This is what your insurance adjuster will rely on.
Call a plumber to fix the pipe and a restoration company to deal with the water. They're different jobs. The restoration crew extracts water, finds moisture hiding in walls and under floors with meters, and sets up commercial dehumidifiers and air movers. Mold can start growing in 24 to 48 hours, so drying needs to start today.
Sudden pipe breaks are usually covered under a standard homeowner's policy. Frozen pipes are typically covered only if the home was heated. Report the claim early and keep receipts for anything you spend preventing further damage.
If you're in the St. Cloud area, call us and we'll connect you with a local restoration company that can start extraction and drying.
Call (320) 200-2314Shut off the main water valve, usually in the basement where the water line enters the house. Then stay clear of water near electricity, document the damage, and call for help.
Mold can begin growing on wet materials in 24 to 48 hours, so extraction and drying should start the same day.
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