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A burst supply line can push out several gallons a minute, and it keeps going until someone closes a valve. In Central Minnesota most breaks happen during deep cold snaps, in pipes running through outside walls, crawl spaces and unheated garages. Often you don't find out until the thaw, when the ice plug melts and water starts pouring through a ceiling.
In this order.
Find the main shutoff and close it. It's usually where the water line enters the house, often in the basement near the water meter.
Open a faucet on the lowest floor to drain what's left in the lines.
If water is near outlets or the electrical panel, stay out of it and flip breakers only if you can reach them dry.
Take photos and video before you move anything, then call. Drying needs to start before mold does.
Tell us what happened and where you are.
We put you through to an independent restoration company that serves your town.
They come out, give you an estimate, and start getting the water out.
It depends on how much water, what kind, and how long it sat. Our cost guide has typical ranges, and our insurance guide covers what policies usually pay for.
Usually not. A plumber repairs the pipe. A restoration company extracts the water, measures moisture inside walls and floors, and runs drying equipment so the structure dries properly. Most jobs need both.
Sudden pipe breaks are usually covered by a standard homeowner's policy. Frozen pipes are typically covered only if the home was heated or the water was shut off and drained. Our insurance guide has more detail.
No. We're a free referral service. When you call, we connect you with an independent local restoration company that serves your area. That company gives you the estimate and does the work.
No. Calling and getting connected is free. The restoration company will give you an estimate before any work starts.
Answered 24/7 for St. Cloud and nearby towns.